Decision infrastructure for financial institutions.The cases your existing systems weren't built for -- coerced debt, financial exploitation, trafficking-related financial crimes, and the complex disputes that fall outside every standard workflow -- are now a regulatory priority and a direct business liability. Catalina gives your institution the structure, intelligence, and audit trail to handle them correctly.
Purpose-built intake that captures what the situation actually requires, not what generic forms allow. Complete from the first interaction.
AI-powered analysis that turns messy documents, narratives, and facts into a structured case, with timeline, key entities, contradictions, and missing documentation surfaced automatically. Not reconstructed after the fact.
When your examiner asks how you handled this case, you have a complete, documented file: statute-referenced where applicable, decision-clear throughout. Always ready.
When a customer disputes a coerced debt, or a family member has exploited an account holder, your team is navigating some of the most consequential situations in financial services. These are the edge cases existing systems were never built for. The law is catching up. The regulatory expectations are rising. Catalina is built to meet them there.Catalina doesn't make the decision. It makes the decision obvious.And the institutions that handle these cases well don't just avoid regulatory findings -- they recover more, retain more, and earn the kind of trust their competitors can't replicate.
State mandates on coerced debt, elder exploitation, and financial crimes are already in effect across multiple jurisdictions. The CFPB's December 2024 rulemaking signals that federal standards are coming -- and will apply to every institution in America. The institutions building infrastructure now aren't just protected. They're ahead. The ones that wait are holding the risk themselves.
CFPB Advance Notice of Proposed Rulemaking signals federal consumer protection standards are expanding. Every institution is affected.
Financial institutions navigating rising consumer protection mandates with no purpose-built tooling to meet them.
Spent annually by US financial institutions on compliance operations. The fastest-growing case categories still have no purpose-built infrastructure.
Increase in employee hours dedicated to regulatory compliance at financial institutions since 2016. Overall headcount grew just 20% in the same period. The burden is outpacing the ability to staff for it.
Consumer complaints received by the CFPB in 2025. Nearly double 2024.
In penalties issued by US financial regulators in 2024. Consumer protection failures are the fastest-growing enforcement category.
We're building this with a select group of institutions.
Design partners get early access, direct product input, and pricing locked in for two years. If you're a compliance officer handling these cases today, we want to talk.
The institutions that get this right first don't just avoid risk. They recover more, retain more, and earn customers their competitors can't touch.
Updates on Catalina, early access announcements, and regulatory guidance as federal and state consumer protection standards take shape.
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We'll be in touch with early access details, NY S1353A implementation guidance, and next steps. In the meantime -- [email protected] if you want to talk sooner.
CFPB Advance Notice of Proposed Rulemaking signals federal standards on coerced debt are coming.
Spent annually by US financial institutions on compliance operations. The fastest-growing case categories still have no purpose-built infrastructure.